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Gotelee Solicitors, Suffolk – Case Study

May 18, 2023 | Blog, Case Studies

Table of Contents

About Gotelee Solicitors

Gotelee Solicitors are a well established law firm based in Suffolk. When Avena reached out to discuss the destruction of their confidential documents, we found a number of gaps that we were able to fill.

Confidential Document Destruction

The destruction of confidential documents is of high importance to companies who process sensitive information. In turn, it’s imperative that firms like Gotelee Solicitors are able to fully trust the provider of their confidential destruction.It’s all too easy for companies to drop the ball on their confidential waste. What are the implications of this? An uncontrollable and non-compliant system. Sub-par data service providers may result in confidential documents piling up in the office. This causes data protection risks and can also pose as a health and safety hazard.Avena carried out a security audit, which we recommend for all new clients. We found that Gotelee’s would benefit from extra consoles and a more regular collection service. Our team cares for each and every one of our clients and we guarantee consistent communication. This allows us to meet our clients changing needs. For Gotelee’s, this meant that we increased their collection service during their archiving. The result was the continuous destruction of their over and above requirements in the most secure way.

Avena’s SECURALL System

Avena’s SECURALL system is all about the three C’s: Convenience, Control, and Compliance. To ensure the most convenient system for Gotelees’s, we installed extra consoles around their office to provide ease of use for their staff. We service these consoles on a weekly basis to prevent any unexpected hiccups. Our total shred system acts to safeguard our clients from any potential breaches of data. The system removes all risk of human error and streamlines the shredding process. Finally, with both a convenient and controllable system, we reduce the risk that results from non-compliance with GDPR and Data Protection laws.Gotelee’s Solicitors is just one of our many clients who we serve and protect. We have proven experience in the destruction of highly sensitive information. Does your business processes this kind of data? Contact us now to book your security audit or to find out how we can help you. We look forward to helping you manage your risk.
'"Avena has helped improve the reliability of our confidential document destruction service. They provide certification to prove our compliance to GDPR, which was previously an area of concern. I cannot fault their flexible service, and I look forward to continuing our working relationship.”Records Manager - Gotelee Solicitors LLP

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About The Author

Ellie Johnson

Ellie is a Marketing Executive at Avena Group, supporting strategic marketing initiatives that contribute to brand growth and commercial performance. She graduated in 2025 with a First Class degree in Marketing and Management, developing a strong foundation in strategic marketing, consumer behaviour, commercial decision‑making, and management. She has a focus on continuing to develop her understanding of business operations and decision‑making.