Our Aims
“We aim to exceed the expectations of a document destruction service. Our responsibilities include customer satisfaction and secure document management solutions to guarantee both security and environmental sustainability. Our aim is to exceed all expectations when it comes to service, satisfaction and security. Can this be found in the marketplace? Yes it can. Avena’s secure confidential shredding service delivers. It’s our business to ensure that we provide our clients exactly what is expected of us. For that reason, we are pleased to receive feedback from our clients, big and small alike.”
Managing Director – Avena Environmental
Avena gives us real peace of mind as well as protection for our business.
"We have been using Avena Environmental to dispose of our confidential waste on a monthly basis since September 2010. We are extremely pleased with their service. It gives us the confidence of knowing our confidential waste is being destroyed securely and professionally. Avena gives us real peace of mind for our business. I have no hesitation in recommending Avena and I am happy to support a local company."
The confidential waste bins are large, secure and accessible.
"In a large primary school, life never stands still. Keeping up to date and ensuring safeguarding protocols can be difficult. The confidential waste bins provided by Avena are large, secure and accessible. Our teachers know that they can dispose of waste quickly and easily. As a school we can be sure that it will remain secure until it is destroyed."
From the outset, Avena have been professional, friendly and efficient.
"The turnaround from our initial enquiry to having our console delivered was impressive. Avena have delivered everything they promised and we would highly recommend their confidential waste disposal service."
I have no hesitation in recommending Avena's Secure Shredding.
"We have used them for our secure waste disposal for a number of years now. The consoles blend in well with our office. Avena staff are courteous and helpful whenever they attend our locations for collections. With the GDPR regulations I had no hesitation in selecting them as our primary provider. They meet our obligations for secure waste control. They understand our requirements and promptly deliver extra consoles at our convenience. I have no hesitation in recommending them."
– Flagship Group – East Anglia
We are very pleased with the product and would recommend Avena without hesitation.
"When we met with Avena we were looking for a better standard of service for our recycling needs. They have certainly not let us down. Since working with Avena we have received a great level of service and timely and consistent collections. Their office located recycling units blend in with our existing furniture. We are very pleased with the product and would recommend Avena without hesitation."
Avena’s service agreement gives us the confidence that we are compiling with Data Protection.
"Avena's confidential shredding service for our business is carried out in a professional manner and causes no disruption to the working day. We have a monthly collection and at two sites. The consoles are provided free of charge as part of the service. They are smart and have a wood effect. These don't look at all out of place in our offices and they certainly look much better than the previous plastic bins. The monthly service works well for us and the Avena collection team works quickly to empty the console in a secure manner. Their service gives us the confidence that we comply with Data Protection they provide us with a certificate of destruction. They also remove unwanted paper from our office in a sustainable way."
"I would recommend Avena's secure shredding service to any business, large or small. Their customer service is excellent and it's reassuring to know that our documents are being managed by such a reliable service."
– Operations Manager – Milestones Hospital
Avena provides us with a professional secure shredding service.
"Avena provides us with a professional confidential shredding service. This gives us peace of mind knowing that we comply with the regulatory requirements under the Data Protection Act. Avena understands our circumstances and offers a tailor made solution to meet our needs."
I would recommend the Avena systems for both confidential and non-confidential waste.
"Life Fitness have now used the Avena waste paper consoles for several months. In that time we have noticed a vast difference in office tidiness and safety. This is due to the waste being contained in enclosed consoles and not littering parts of the office. In short, I would recommend the Avena systems for both confidential and non-confidential waste."
Avena have provided us with excellent customer service and a prompt response to any queries we've had
"Disposing of our confidential waste has been made a much easier task knowing that it is being dealt with and destroyed in a professional manner by Avena. In the time that we have used their services, Avena have provided us with excellent customer service and a prompt response to any queries we've had relating to the account. I would have no hesitation in recommending them."
– Practice Manager, Trafalgar Financial Solutions Ltd. (St James Place Partnership)
Avena has provided our confidential waste collection service since 2014...
“Avena has provided our confidential waste collection service since 2014 and is a no-fuss, reliable and flexible provider. They will collect additional sealed sacks when required alongside the fortnightly emptying of paper consoles and have delivered additional consoles quickly when required.
Having a named account manager who responds quickly to requests is an added plus. I would recommend Avena to any company considering such a service.”
– College Secretary, Peterhouse – University of Cambridge
City Resource Ltd have been using Avena for nearly 7 years.
“City Resource Ltd have been using Avena for nearly 7 years and have always found them to be efficient and helpful. Extra bags are available if the Console becomes too full and these are collected at the same time as the Console bag. The staff are friendly and reactive, they will always seek a speedy solution if there is an issue.
I would recommend Avena’s services if you are looking for a Confidential Waste Collection Service.”
– Jeannette Elrick – Business, Finance & HR Manager –
City Resource Ltd
Regency Barristers Chambers have been using Avena to dispose of our confidential waste since 2017.
“Regency Barristers Chambers have been using Avena to dispose of our confidential waste since 2017. Ever since our initial enquiry, our expectations have been met and exceeded. The customer service is superb with enquiries handled efficiently and the drivers who collect the waste are polite, friendly and an absolute credit to Avena. I would have absolutely no hesitation in recommending Avena for any companies who are looking for a professional confidential waste collection service.”
Avena provides our business with a secure shredding service.
"Avena provides our business with a secure shredding service.
Avena have been providing us with a professional confidential shredding service since 2017. They are professional, cause no disruption as part of the service and collect our waste in a consistent and timely manner to suit our needs. Using their service gives us as a Company piece of mind knowing we comply with GDPR. They are customer-focused, advising us of new regulations coming into force. We would certainly recommend them.”
– Paula Newcombe – Commercial Director – Hydromarque Limited